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    Podcasts

    Small talk that actually works

    Openings, follow-ups and the polite exit — practised slowly, then at speed.

    a group of friends talking at a coffee shop
    Photo: Brooke Cagle / Unsplash

    Small talk is the hardest easy thing in any language. The vocabulary is simple and the grammar is simple, and it still defeats people who can hold a technical conversation without effort.

    This episode breaks it into three parts. The opening, which needs to be ordinary rather than clever — weather, transport, the room you are both standing in. The follow-up, which is where most conversations die, because a question answered is not a conversation continued. And the exit, which people avoid entirely and then spend twenty minutes trapped beside a coffee machine.

    Each part is practised twice: slowly, with pauses to repeat, then at natural speed with the pauses taken out. The second pass is uncomfortable on purpose. Real small talk does not wait for you.

    There is a short section at the end on what to do when you miss what somebody said, which is a skill in itself and considerably more useful than pretending you heard it.

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